37min

File and media sharing

This feature is available ✔️ for: Plan: Standard, Pro, Enterprise, and Guardian Platform: Android, iOS, and Desktop

Android

To send media, a file, or your location to a contact, use the options bar at the bottom of the Glacier Chat window.  The arrow on the right of the options bar displays additional options. The options bar includes icons for the following:

  • Take a picture (camera icon)
  • Attach a picture (landscape icon)
  • Attach a file to send (paper icon)
  • Take a video (video camera icon)
  • Send location (compass icon)
  • Record voice memo (microphone icon)

Attach an image

  1. Tap the landscape icon.
  2. Select your file from your photo libary.
  3. Tap the Send button.

Take a picture

  1. Tap the camera icon.
  2. Take a photo and tap OK (or Retry).
  3. Tap the Send button.

Record a video

  1. Tap the overflow arrow >.
  2. Tap the video camera icon.
  3. Record a video and tap OK (or Retry).
  4. Tap the Send button.

Record voice memo

  1. Tap the overflow arrow >.
  2. Tap the microphone icon.
  3. Record an audio clip and tap OK (or Cancel).
  4. Tap the Send button.

Send location

  1. Tap the overflow arrow >.
  2. Tap the compass icon.
  3. Tap Share (or Cancel).
  4. Tap the Send button.

iOS

To send media or your location to a contact, first click the blue arrow at the bottom left of the chat window.

Attach an image

  1. Tap the blue arrow to view attachment options.
  2. Tap the paper clip.
  3. Select Photo Library.
  4. Select a file within the library.

Take a picture

  1. Tap the blue arrow to view attachment options.
  2. Tap the paper clip.
  3. Select Camera.

Record a video

  1. Tap the blue arrow to view attachment options.
  2. Tap the paper clip.
  3. Select Camera.
  4. Tap the Video option.

Record voice memo

  1. Tap the blue arrow to view attachment options.
  2. Tap the microphone.
  3. Tap Hold to talk.
  4. When done recording release the Hold to talk button.

Send location

  1. Tap the blue arrow to view attachment options.
  2. Tap the paper clip.
  3. Select Location.
  4. Tap the Video option.



Updated 24 Nov 2021
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