Calls made outside (external) of Glacier are encrypted with TLS to our servers. Calls are then routed on your behalf to the Public Switched Telephone Network (PSTN). The call data from Glacier servers to the non-Glacier user is unencrypted.

FilePin Security

External calling and SMS

Detections

Glacier

Glacier Guides

Welcome

Security Overview

Android

Desktop (Beta)

Web Console

Installing Glacier Chat

Installing Glacier Dial

Logging into Glacier

Enabling 2FA

Enterprise device setup

Getting Started

Data encryption

Client Server Protocols

Profile privacy

FileSafe Security

Security

Core connection

Secure DNS (Beta)

Glacier Security Hub

Send a message

File and media sharing

Message timers

Edit your profile

Status messages

Navigating Glacier Chat

Keeping Glacier up to date

Octopus Authenticator (MFA)

Glacier Chat

What is Glacier Phone?

Managing Numbers

Making a call

SMS messaging

Glacier Phone (New)

Call options

Disable call history

Voicemail

Glacier Dial

Getting started

Managing users

Managing teams

Admin Console

Password recovery 

Network troubleshooting

Message decryption issues

Calling issues

Viewing Crash Reports

Glacier is active notification

Troubleshooting and FAQs